Guides
Plain Answers on
UK Business Phones
Guides to the UK PSTN switch-off, number porting, call recording law, cloud phone systems, business SMS and AI call summaries, written by the AymexConnect team.
Guide
UK PSTN switch-off 2027
The UK analogue phone network closes on 31 January 2027. What stops working, who is affected, and a six-step plan to move your business number to VoIP in time.
Updated
Guide
Porting a UK business number
Keep your number when you change provider: what Ofcom requires, the Letter of Authority, how long a UK port takes, why ports fail, and how to avoid downtime.
Updated
Guide
What is a cloud phone system?
A cloud phone system runs business calls over the internet instead of an office PBX. How it works, what UCaaS adds, UK costs, and what to check before buying.
Updated
Guide
Choosing a VoIP system for a small UK business
How to choose a VoIP phone system for a small UK business in 2026: the seven things that matter, questions to ask every provider, and typical costs.
Updated
Guide
Call recording law in the UK
When a UK business may record calls, which laws apply, what to tell callers, how long to keep recordings, and what changes when AI transcribes them.
Updated
Guide
AI call summaries and smart voicemail
What an AI call summary contains, how smart voicemail turns messages into text, where AI is reliable and where it is not, and the privacy questions to ask.
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